Order ManagementNew order → warehouse Slack alert
Notify warehouse team instantly on every new order
Order ManagementRefund processed → customer email
Automatically confirm refunds to customers
Order ManagementLow stock alert → Slack + email
Alert procurement when inventory drops below threshold
Order ManagementOrder delay → customer update email
Proactively notify customers of shipping delays
Order ManagementReturns request → returns Sheet log
Log every return request with reason and date
HR & PeopleNew hire → Notion workspace + IT ticket
Auto-create onboarding docs and IT access request
HR & PeopleOffer accepted → HR Airtable record
Create a new hire record automatically on offer acceptance
HR & PeopleAnniversary reminder → manager Slack
Alert managers to work anniversaries ahead of date
HR & PeopleLeaver checklist → IT offboarding ticket
Trigger access revocation and equipment return
HR & PeopleProbation review reminder
Remind managers 7 days before 3-month reviews
Customer SupportHigh-priority ticket → escalation Slack
Immediately escalate P1 tickets to team lead
Customer SupportUnassigned ticket after 1h → Slack alert
Chase unassigned tickets before SLA breaches
Customer SupportCSAT below 3 → manager email
Flag poor CSAT scores for immediate review
Customer SupportTicket resolved → NPS survey email
Send follow-up NPS survey 24h after resolution
Finance & ReportingInvoice paid → Xero + Slack confirm
Log payment and notify finance team instantly
Finance & ReportingOverdue invoice → reminder email
Auto-send payment reminders at 7 and 30 days overdue
Finance & ReportingMonthly P&L summary email
Compile and send monthly financials to leadership
Finance & ReportingExpense submitted → approval Slack
Route expense approvals to the right manager
Finance & ReportingBudget threshold alert
Notify team when spending reaches 80% of budget
Marketing OpsNew form lead → HubSpot contact
Add Typeform leads to HubSpot instantly
Marketing OpsDemo booked → welcome email sequence
Trigger onboarding emails on Calendly booking
Marketing OpsNew subscriber → Mailchimp + Sheet
Sync new signups across marketing tools
Marketing OpsCampaign went live → team Slack
Notify team when scheduled campaigns activate
Marketing OpsTrial signup → CRM record + SDR alert
Route trial signups to the right sales rep
Admin & OfficeMeeting notes → Notion page
Auto-create meeting pages in Notion from calendar events
Admin & OfficeVisitor expected → reception Slack
Alert reception when a visitor is due to arrive
Admin & OfficeContract signed → folder creation
Create a client folder in Drive on contract signature
Admin & OfficePO approval → supplier email
Notify suppliers automatically on purchase order approval
Admin & OfficeWeekly team standup reminder
Send a Slack message every Monday at 8:30am
Admin & OfficePolicy update → team acknowledgement
Distribute policy docs and collect read receipts